Seasonal Worker

Thorntons; Crest Hill (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Seasonal Worker to provide exceptional service to guests while maintaining store standards. This role involves engaging with customers, ensuring merchandise is well-stocked, and upholding safety and cleanliness in the store. Ideal candidates will have a strong work ethic, excellent communication skills, and a passion for guest service. Join a dynamic team where your contributions will enhance the customer experience and support store goals. If you thrive in a fast-paced environment and enjoy working with people, this opportunity is perfect for you.

Qualifications

• Ability to communicate effectively in English and perform accurate math calculations.
• Demonstrate high energy and work ethic with excellent interpersonal skills.

Responsibilities

• Delivers guest service with a 'how may I help you' attitude.
• Cleans and maintains equipment and prepares high-margin products.

Skills

Customer Service

Effective Communication

Math Skills

Teamwork

Interpersonal Skills

Education

High School Diploma or GED

Job description

The Seasonal Worker is responsible for delighting Thorntons guests with prompt and courteous service, maintaining merchandise, and supporting store goals and initiatives.

Essential Job Functions (RESPONSIBLE TO)

1. Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management.
2. Rings all sales as discussed in the operations procedures.
3. Assures proper sale and accounting of money orders / lottery during shift.
4. Accurately accounts for price overrides, store use of merchandise, voids, returns, and waste.
5. Keeps coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times.
6. Cleans and maintains equipment and prepares high-margin products such as coffee and fountain drinks.
7. Uses suggestive selling techniques to recommend items that complement guest purchases and asks guests if they are a Rewards member at the beginning of each transaction.
8. Ensures store management is informed of all sales, cash, or operating discrepancies.
9. Cleans windows, floors, shelving, counters, gas pumps, and restrooms daily, following store procedures.
10. Cleans the parking lot and surrounding grounds as needed.
11. Advises store management of maintenance or safety issues.
12. Practices safe working habits in line with company safety rules.
13. Uses the Guest Service Department for guest service issues.
14. Familiarizes with all Thorntons policies relevant to the SW position as outlined on the intranet.
15. Adheres to all applicable laws and regulations concerning alcohol, tobacco, and other relevant areas.
16. Performs additional duties as assigned.
17. Maintains PAR levels as per store expectations.

Requirements

• High School Diploma or GED.
• Experience: All experience considered.
• Skills: Ability to communicate effectively in English, perform accurate math calculations, demonstrate high energy and work ethic, possess excellent interpersonal and guest service skills, work well in a team, and have sufficient visual acuity for ID checks and processing transactions.
• Ability to read and understand instructions for electronic cash registers and fuel reports.
• Other Considerations: Ability to climb ladders, record time accurately, understand company fund policies, and comply with legal and safety standards.

Thorntons LLC is committed to equal employment opportunity and diversity. Reasonable accommodations are available upon request. For more information on benefits, visit the provided link.

Additional Info:

• Same equal opportunity statement reiterated.