Seasonal Winter Pass Scanner – Guest Experience

SKI NY-SKIPA EXPO - Ski Areas of New York, Inc.; New York (NY); Presencial; USD 25.000 - 28.000; A tiempo parcial

Descripción de la vacante

Windham Mountain Club in Windham, NY is seeking a part-time Guest Ticket Scanner for the winter season. This in-person role focuses on lift loading area guest interactions, pass scanning, and resolving pass-related issues.

You will work early mornings, weekends, and holidays outdoors in all weather, with a goal of delivering exceptional service while maintaining safety and a professional appearance.

Formación

• Previous customer service experience preferred.
• Able to work early mornings, weekends, holidays.
• In-person role based in Windham, NY.

Responsabilidades

• Use pass scan tablet equipment to ensure policy adherence.
• Coordinate with Lift Operations Manager and staff to troubleshoot pass issues.
• Assist with crowd control safety in the loading area.
• Escort guests to appropriate departments as needed.
• Deliver exceptional service in all guest interactions.
• Maintain a clean, professional appearance and follow dress code.

Conocimientos

Customer service

Communication

Guest interaction

Descripción del empleo

Windham Mountain Club in Windham, NY is seeking a part-time Guest Ticket Scanner for the winter season. This in-person role focuses on lift loading area guest interactions, pass scanning, and resolving pass-related issues.

You will work early mornings, weekends, and holidays outdoors in all weather, with a goal of delivering exceptional service while maintaining safety and a professional appearance.