Seasonal Lift Ticket Scanner – Fast-Paced Guest Service

Stratton Mountain Resort; Stratton (VT); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Employee Pass

Season passes for dependents

IKON pass discounts

Discounted memberships

Childcare rates

Retail & F&B discounts

Friends & family tickets

Onsite medical clinic

Comprehensive benefits (medical/dental

Job summary

Stratton Mountain Resort in Vermont is seeking Ticket Scanners for a seasonal, part-time role paid at $20.00/hr. You will validate every ticket or season pass at the lift and provide a first-class mountain experience to guests.

The position requires outdoor work in varying weather, ability to lift 50 lbs, and strong guest service skills. Recruitment runs through December, with opportunities for additional seasonal duties.

Qualifications

• Must be at least 14 years of age or older.
• Able to work outside for long periods of time in inclement weather.
• Reliable transportation to/from work.
• Must be able to work in high-volume, fast-paced environment.
• Able to communicate and problem solve independently.
• Must be comfortable working with electronic equipment.
• Ability to lift 50 lbs on a consistent basis.
• Actively pursuing a High School Diploma, or equivalent.
• Previous customer service experience, preferred.

Responsibilities

• Ensure RFID gate reads guests passes.
• Assist with the orchestration, set up, and breakdown of maze.
• Open and close pinch points as needed for maximum traffic flow.
• Be aware of all ticket types and prices.
• Assist and respond to guest inquiries.
• Must have current information about the mountain and events.
• Ability to troubleshoot RFID gates and tablet equipment.
• Additional duties as assigned.

Skills

Customer service

Communication

Problem solving

Outdoor work

Independent worker

Education

High School Diploma or equivalent

Tools

RFID gates

Job description

Stratton Mountain Resort in Vermont is seeking Ticket Scanners for a seasonal, part-time role paid at $20.00/hr. You will validate every ticket or season pass at the lift and provide a first-class mountain experience to guests.

The position requires outdoor work in varying weather, ability to lift 50 lbs, and strong guest service skills. Recruitment runs through December, with opportunities for additional seasonal duties.