Seasonal Training Specialist

Macy's; China Grove (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Holidays

Merchandise discounts

Employee Assistance Program

Job summary

Macy's is seeking a Core Trainer to lead onboarding and task-based training for Seasonal and Core Colleagues. The role ensures accuracy, consistency, and cross-training across the facility, supporting operational excellence and an inclusive, hospitality-focused culture.

Full-time schedule typically 30+ hours weekly with weekend shifts; benefits include health coverage, 401(k) match, paid time off, and holidays. Training and career growth opportunities are highlighted throughout the role.

Qualifications

• Experience with employee onboarding or training preferred.
• Strong communication and instructional skills.
• Ability to read and explain employment policies in English.
• Detail-oriented with a focus on accuracy and consistency.
• Comfortable working in a fast-paced warehouse environment.

Responsibilities

• Provide onboarding and operational training for new hires to ensure understanding of procedures, safety, quality, and productivity.
• Train Core and Seasonal colleagues on essential tasks across assigned departments.
• Deliver refresher training and retraining to improve performance and keep standards.
• Conduct regular quality and productivity checks and provide coaching as needed.
• Partner with Warehouse Managers to identify gaps and implement training solutions.

Job description

Macy's is seeking a Core Trainer to lead onboarding and task-based training for Seasonal and Core Colleagues. The role ensures accuracy, consistency, and cross-training across the facility, supporting operational excellence and an inclusive, hospitality-focused culture.

Full-time schedule typically 30+ hours weekly with weekend shifts; benefits include health coverage, 401(k) match, paid time off, and holidays. Training and career growth opportunities are highlighted throughout the role.