Seasonal Theater Concessions & Guest Service Runner

Cinépolis USA; Tomball (TX); Hybrid; USD 17,000 - 21,000; Part time

Job summary

Cinépolis USA in Tomball, TX is seeking a part-time Runner to deliver concessions and maintain high service standards in a theater environment. You will work with the team to ensure orders are accurate, timely, and enjoyable for guests while upholding Cinépolis hospitality standards.

Must be 18+, with 1+ year in food running or bussing preferred. ServSafe, food handling and alcohol training are required. Availability nights, holidays, and weekends is expected.

Qualifications

• Must be 18 years or older.
• 1+ years of food running or bussing preferred.
• ServSafe, Food Handling and Alcohol training certifications required.
• Strong interpersonal skills for interacting with employees, guests, and management.
• Effective communication skills with the ability to handle difficult and stressful situations in a positive manner.
• Must be able to maintain strong attention to detail in a fast-paced environment.
• Available nights, holidays and weekends.

Responsibilities

• Deliver concessions items, kitchen items, and bar items to guests including utensils, sauces, and napkins.
• Work closely with expediter to ensure all food is delivered simultaneously and of high quality.
• Double-check that orders are correct and complete and communicate with kitchen/expediter/supervisors if not.
• Guide guests through the menu and suggest promotions or upsell Cinepolis offerings.
• Clean auditoriums and remove dishes and trash; report found items to management.
• Assist team members, scan tickets, clean restrooms, and ring up guests at concessions or box office.
• Handle guest complaints and direct to proper resources if needed.
• Monitor movie projections and inform management of issues.

Skills

ServSafe

Food Handling

Alcohol Training

Interpersonal Skills

Communication Skills

Attention to Detail

Flexible Availability

Job description

Cinépolis USA in Tomball, TX is seeking a part-time Runner to deliver concessions and maintain high service standards in a theater environment. You will work with the team to ensure orders are accurate, timely, and enjoyable for guests while upholding Cinépolis hospitality standards.

Must be 18+, with 1+ year in food running or bussing preferred. ServSafe, food handling and alcohol training are required. Availability nights, holidays, and weekends is expected.