Seasonal Tax Pro: Expert Returns & Client Impact

H&R Block, Inc.; East Chicago (IN); On-site; USD 28,000 - 39,000; Full time

Job summary

H&R Block in East Chicago, IN is seeking a seasonal Experienced Tax Professional to help clients navigate complex tax situations with confidence. You will prepare returns for individuals and businesses, interview clients to understand finances, and identify tax-saving opportunities, supported by industry-leading training and technology.

This in-person role emphasizes creating trusted relationships through clear communication and proactive service.

Qualifications

• Minimum 1 year of experience in tax preparation or related fields.
• Experience in a client-facing, consultative role.
• Ability to explain tax concepts in client-friendly language.
• Must complete continuing education and meet IRS/state requirements.
• High school diploma or GED required.

Responsibilities

• Prepare complete, accurate tax returns for clients with diverse and complex tax situations, including individual and business returns
• Conduct in-depth client interviews to understand financial situations, life changes, and tax implications - then provide clear, personalized recommendations
• Build trusted client relationships by delivering empathetic, consultative service and identifying tax savings opportunities and relevant H&R Block products
• Provide IRS support, tax notice assistance, and audit guidance to clients as needed.
• Collaborate with team members, share knowledge, and contribute to a positive, client-focused office environment

Skills

Tax knowledge

Client communication

Client interviewing

IRS/state compliance

Education

High school diploma or GED

Bachelor's degree in accounting/finance

CPA or EA credential

Tools

GoSystem

UltraTax

AI-powered tools (Copilot/ChatGPT)

Job description

H&R Block in East Chicago, IN is seeking a seasonal Experienced Tax Professional to help clients navigate complex tax situations with confidence. You will prepare returns for individuals and businesses, interview clients to understand finances, and identify tax-saving opportunities, supported by industry-leading training and technology.

This in-person role emphasizes creating trusted relationships through clear communication and proactive service.