Seasonal Tax Preparer: Flexible Hours, Training & Growth

Jackson Hewitt; Columbia (TN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Opportunity for advancement

Training & development

Flexible schedule

License reimbursement

Job summary

Jackson Hewitt in United States is hiring Seasonal Entry Level Tax Preparer to guide clients through tax forms, explain tax rules, and prepare accurate returns. You will conduct client interviews, file electronic returns, and provide IRS audit support as needed.

This role emphasizes customer service, flexibility (day, night, weekends, full-time or part-time), and learning the tax industry. A PTIN certification is required, and prior sales or marketing experience is a plus.

Qualifications

• Passion for providing extraordinary customer service.
• Excellent communication and interpersonal skills.
• Experience working in a fast-paced environment.
• Basic knowledge of computer functions.
• Sales and/or marketing experience.
• PTIN Certification: Yes

Responsibilities

• Conduct face-to-face tax interviews with clients.
• Prepare complete and accurate tax returns.
• Generate business growth, increase client retention, and offer additional products and services.
• Provide clients with IRS audit support.
• Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations.
• Collection and processing of clients’ payments while ensuring timely deposits.
• Marketing and business generation efforts.
• Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
• Answer client calls via our national call center routing system.
• Answer questions and provide future tax planning to clients.
• Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution.
• Support office priorities through teamwork and collaboration.

Skills

Customer service

Excellent communication

Fast-paced environment

Basic computer skills

Sales/marketing experience

PTIN Certification

Job description

Jackson Hewitt in United States is hiring Seasonal Entry Level Tax Preparer to guide clients through tax forms, explain tax rules, and prepare accurate returns. You will conduct client interviews, file electronic returns, and provide IRS audit support as needed.

This role emphasizes customer service, flexibility (day, night, weekends, full-time or part-time), and learning the tax industry. A PTIN certification is required, and prior sales or marketing experience is a plus.