Seasonal Tax Preparer — Flexible Hours, Entry Level

Jackson Hewitt; Hendersonville (TN); In loco; USD 17.000 - 21.000; Tempo pieno

Descrizione del lavoro

Jackson Hewitt is hiring a Seasonal Entry Level Tax Preparer to guide clients through tax forms with accuracy and care. You will conduct face-to-face tax interviews, prepare complete returns, and provide IRS audit support when needed.

The role emphasizes exceptional customer service, clear communication, and working in a fast-paced environment. Training is provided, PTIN certification is required, and flexible day/night/weekend schedules are available.

Competenze

• Passion for providing extraordinary customer service.
• Excellent communication and interpersonal skills.
• Experience working in a fast-paced environment.
• Basic knowledge of computer functions.
• Sales and/or marketing experience.
• PTIN Certification: Yes

Mansioni

• Conduct face-to-face tax interviews with clients.
• Prepare complete and accurate tax returns.
• Generate business growth, increase client retention, and offer additional products and services.
• Provide clients with IRS audit support.
• Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations.
• Collection and processing of clients’ payments while ensuring timely deposits.
• Marketing and business generation efforts.
• Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
• Answer client calls via our national call center routing system.
• Answer questions and provide future tax planning to clients.
• Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution.
• Support office priorities through teamwork and collaboration.

Conoscenze

Passion for customer service

Excellent communication

Interpersonal skills

Experience in fast-paced env

Basic computer skills

Sales/marketing experience

PTIN Certification

Descrizione del lavoro

Jackson Hewitt is hiring a Seasonal Entry Level Tax Preparer to guide clients through tax forms with accuracy and care. You will conduct face-to-face tax interviews, prepare complete returns, and provide IRS audit support when needed.

The role emphasizes exceptional customer service, clear communication, and working in a fast-paced environment. Training is provided, PTIN certification is required, and flexible day/night/weekend schedules are available.