Seasonal Tax Associate: Training & Client Service

H&R Block, Inc.; Yellville (AR); On-site; USD 19,000 - 33,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to help clients with tax returns in-person at a local office. You will gather information, prepare returns, and answer questions with training provided.

You’ll work 15–35 hours per week, with potential up to 40 hours during peak periods, earning a competitive hourly rate. No prior tax experience required; you will learn on the job and build client relationships.

Qualifications

• Completed the H&R Block Income Tax Course 1
• Experience in customer service or client-facing roles
• Strong communication and listening skills
• Ability to use digital tools and AI-based support
• High school diploma or equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication skills

Problem solving

AI tools familiarity

Education

High school diploma / GED

Bachelor’s degree in accounting or finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to help clients with tax returns in-person at a local office. You will gather information, prepare returns, and answer questions with training provided.

You’ll work 15–35 hours per week, with potential up to 40 hours during peak periods, earning a competitive hourly rate. No prior tax experience required; you will learn on the job and build client relationships.