Seasonal Tax Associate — Train & Serve Clients

H&R Block, Inc.; Aurora (IL); On-site; USD 22,000 - 26,000; Full time

Job summary

H&R Block is hiring a Seasonal Tax Associate for an in-office role. No prior tax experience is required as training is provided. You will meet with clients to gather information and prepare tax returns with support from experienced teammates, explaining tax details clearly and offering relevant recommendations.

The role emphasizes client relationships, problem-solving, and teamwork to support office priorities. Availability for peak periods and evenings/weekends is common during tax season.

Qualifications

• Experience interacting with customers or clients in a service-focused environment.
• Strong communication skills and ability to explain information clearly.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare tax returns with training and support from teammates.
• Explain tax information clearly and provide recommendations to clients.
• Identify tax savings opportunities and recommend products and services.
• Address questions and unique situations with guidance and resources.
• Build strong client relationships and support office priorities.

Skills

Customer service experience

Strong communication

Problem-solving

Digital tools familiarity (Copilot/Chа

Education

High school diploma / GED

Tools

AI tools (Copilot, ChatGPT)

Job description

H&R Block is hiring a Seasonal Tax Associate for an in-office role. No prior tax experience is required as training is provided. You will meet with clients to gather information and prepare tax returns with support from experienced teammates, explaining tax details clearly and offering relevant recommendations.

The role emphasizes client relationships, problem-solving, and teamwork to support office priorities. Availability for peak periods and evenings/weekends is common during tax season.