Seasonal Tax Associate — Client-Focused & Training-Driven

H&R Block, Inc.; Eddyville (KY); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block is hiring a seasonal Tax Associate for an in-person office role. You’ll meet with clients, gather information, and prepare tax returns with training and support from teammates. You’ll explain tax information, identify savings opportunities, and build strong client relationships. Availability for peak periods is expected.

No prior tax experience is required; success comes from training, client service, and using digital tools. This role offers hourly pay with growth opportunities.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions.
• Build strong client relationships and support office priorities through teamwork and client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

Copilot/AI tools

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate for an in-person office role. You’ll meet with clients, gather information, and prepare tax returns with training and support from teammates. You’ll explain tax information, identify savings opportunities, and build strong client relationships. Availability for peak periods is expected.

No prior tax experience is required; success comes from training, client service, and using digital tools. This role offers hourly pay with growth opportunities.