Seasonal Tax Associate — Learn Tax & Build Client Trust

H&R Block, Inc.; Hot Springs (AR); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block in Hot Springs, AR is seeking a seasonal Tax Associate to start a career in tax and client services. No prior tax experience is required; training and support are provided from day one as you work directly with clients to gather information and prepare returns.

You will meet with clients, explain tax information clearly, identify savings opportunities, and collaborate with teammates to deliver accurate results.

Qualifications

• Complete H&R Block Income Tax Course or Tax Knowledge Assessment.
• Experience interacting with customers in a service environment.
• Strong communication and problem-solving skills.
• Familiar with Copilot and ChatGPT AI tools.

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma / GED

Bachelor’s degree in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block in Hot Springs, AR is seeking a seasonal Tax Associate to start a career in tax and client services. No prior tax experience is required; training and support are provided from day one as you work directly with clients to gather information and prepare returns.

You will meet with clients, explain tax information clearly, identify savings opportunities, and collaborate with teammates to deliver accurate results.