Seasonal Tax Associate — Hands-On Client Support (In-Person)

H&R Block, Inc.; Heber Springs (AR); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is seeking a Seasonal Tax Associate in Arkansas to greet clients, collect information, and prepare tax returns with training from experienced teammates. You will explain tax details clearly and help clients understand their options, while identifying potential tax savings opportunities.

No prior tax experience is required; you’ll learn on the job and earn a competitive hourly rate. This is an in-person role at a local H&R Block tax office with growth opportunities during peak periods.

Qualifications

• Successful completion of the H&R Block Income Tax Course 1.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly.
• Problem solving with organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service

Communication

Problem solving

AI tools

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate in Arkansas to greet clients, collect information, and prepare tax returns with training from experienced teammates. You will explain tax details clearly and help clients understand their options, while identifying potential tax savings opportunities.

No prior tax experience is required; you’ll learn on the job and earn a competitive hourly rate. This is an in-person role at a local H&R Block tax office with growth opportunities during peak periods.