Seasonal Tax Associate—Learn, Serve Clients, Grow

H&R Block, Inc.; Fairfax (VA); On-site; USD 23,000 - 28,000; Full time

Job summary

H&R Block is hiring a seasonal Tax Associate in Virginia. You’ll begin a career in tax and client services with training from day one, working directly with clients to gather information, prepare tax returns, and answer questions in person at a local H&R Block tax office.

This entry‑level role focuses on accurate tax data collection, clear explanations, identifying savings opportunities, and building strong client relationships.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Strong communication

Customer service experience

Problem solving

Digital tools (Copilot, ChatGPT)

Education

High school diploma / GED

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate in Virginia. You’ll begin a career in tax and client services with training from day one, working directly with clients to gather information, prepare tax returns, and answer questions in person at a local H&R Block tax office.

This entry‑level role focuses on accurate tax data collection, clear explanations, identifying savings opportunities, and building strong client relationships.