Seasonal Tax Associate — Learn & Earn in-Office

H&R Block, Inc.; Bolingbrook (IL); On-site; USD 18,000 - 22,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Tax Associate to work in-person at a local tax office in Illinois. No prior tax experience is required as training and support start from day one.

You will meet with clients, gather information, and prepare tax returns while building client relationships and applying tax knowledge. Responsibilities include explaining tax information clearly, identifying savings opportunities, and collaborating with teammates to deliver accurate results.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem‑solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem‑solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Communication skills

Customer service experience

Problem solving

Digital tools (Copilot, ChatGPT)

Time management

Education

High school diploma / GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is hiring a seasonal Tax Associate to work in-person at a local tax office in Illinois. No prior tax experience is required as training and support start from day one.

You will meet with clients, gather information, and prepare tax returns while building client relationships and applying tax knowledge. Responsibilities include explaining tax information clearly, identifying savings opportunities, and collaborating with teammates to deliver accurate results.