Seasonal Tax Associate — In-Person, Training & Client Prep

H&R Block, Inc.; Selbyville (DE); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Training provided

Competitive hourly pay

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate to work in a local tax office. You’ll meet with clients to gather information, prepare tax returns with training from experienced teammates, and explain tax information clearly to help clients understand their options.

This role emphasizes strong communication, problem-solving, and building client relationships, with availability for peak periods including evenings and weekends.

Qualifications

• Successful completion of the HR Block Income Tax Course 1.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Ask clarifying questions

Explain information clearly

Team collaboration

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate to work in a local tax office. You’ll meet with clients to gather information, prepare tax returns with training from experienced teammates, and explain tax information clearly to help clients understand their options.

This role emphasizes strong communication, problem-solving, and building client relationships, with availability for peak periods including evenings and weekends.