Seasonal Tax Associate — In-Person Client Service & Training

H&R Block; Gobles (MI); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a Seasonal Tax Associate to join a local tax office. You’ll meet with clients, gather information, and prepare tax returns with support from experienced teammates.

No prior tax experience required, with paid training and opportunities to earn more as you build knowledge. This in-person role emphasizes client service, clear explanations, and helping clients understand tax options while supporting office priorities.

Qualifications

• Successful completion of HR Block Income Tax Course
• Experience interacting with customers in a service-oriented environment
• Strong communication and the ability to ask questions to understand needs
• Problem-solving and ability to organize information to identify solutions
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT
• High school diploma / GED or equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in an understandable way
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions with guidance
• Build strong client relationships and support office priorities through teamwork and client-first approach

Skills

Customer service experience

Clear communication

Problem-solving

Tech-savvy

AI tools Copilot/ChatGPT

Education

High school diploma / GED

Bachelor’s degree preferred

Tools

Tax software

HR Block tools

Job description

H&R Block is seeking a Seasonal Tax Associate to join a local tax office. You’ll meet with clients, gather information, and prepare tax returns with support from experienced teammates.

No prior tax experience required, with paid training and opportunities to earn more as you build knowledge. This in-person role emphasizes client service, clear explanations, and helping clients understand tax options while supporting office priorities.