Seasonal Tax Associate: In-Person Client Support

H&R Block, Inc.; Manchester (TN); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. in Tennessee is seeking a seasonal Tax Associate to work in a local tax office. No prior tax experience required; you’ll receive training and support from day one while helping clients gather information and prepare returns.

Meet with clients, explain tax information clearly, identify savings opportunities, and build strong client relationships. Availability to work 15–40 hours per week, including evenings and weekends during peak season.

Qualifications

• Successful completion of the H&R Block Income Tax Course 1.
• Experience interacting with customers in a service environment.
• Strong communication and questioning to understand needs.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations to clients.
• Identify tax savings opportunities and recommend relevant products and services.
• Address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service experience

Strong communication

Problem solving

Digital tools proficiency

Education

High school diploma / GED / equivalent

Bachelor's degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. in Tennessee is seeking a seasonal Tax Associate to work in a local tax office. No prior tax experience required; you’ll receive training and support from day one while helping clients gather information and prepare returns.

Meet with clients, explain tax information clearly, identify savings opportunities, and build strong client relationships. Availability to work 15–40 hours per week, including evenings and weekends during peak season.