Seasonal Tax Associate — Client-Focused Tax Prep

H&R Block, Inc.; Bolivar (TN); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block in Tennessee seeks a seasonal Tax Associate to help clients with tax preparation and filing. No prior tax experience is required, as training and support start from day one. You will meet clients, collect information, and prepare returns with guidance from experienced teammates.

You’ll explain tax information clearly, identify savings opportunities, and build strong client relationships while supporting office priorities in a local tax office.

Qualifications

• Experience interacting with customers in a service-oriented environment.
• Excellent communication, including explaining information clearly and asking questions to understand needs.
• Strong problem-solving abilities and organized information processing.
• Comfort using AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend relevant products and services.
• Address client questions with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service experience

Strong communication skills

Problem-solving

AI tools familiarity

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block in Tennessee seeks a seasonal Tax Associate to help clients with tax preparation and filing. No prior tax experience is required, as training and support start from day one. You will meet clients, collect information, and prepare returns with guidance from experienced teammates.

You’ll explain tax information clearly, identify savings opportunities, and build strong client relationships while supporting office priorities in a local tax office.