Seasonal Tax Associate — Learn, Serve Clients, Grow

H&R Block, Inc.; Decherd (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to join a local tax office in Tennessee. You will meet clients, gather information, prepare returns with training and support, and explain tax concepts clearly to help clients maximize outcomes.

No prior tax experience required; training provided. Hours vary; evenings/weekends during peak season. This in-person role emphasizes customer service, problem solving, and building relationships while using AI-assisted tools.

Qualifications

• Successful completion of the H&R Block Income Tax Course 1.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills and ability to explain information clearly.
• Problem-solving and ability to organize information and identify solutions.
• Comfort using digital tools and systems including Copilot and ChatGPT.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide client-friendly recommendations.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Ability to learn new tools

Education

High school diploma / GED

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to join a local tax office in Tennessee. You will meet clients, gather information, prepare returns with training and support, and explain tax concepts clearly to help clients maximize outcomes.

No prior tax experience required; training provided. Hours vary; evenings/weekends during peak season. This in-person role emphasizes customer service, problem solving, and building relationships while using AI-assisted tools.