Seasonal Tax Associate: In-Person Client Service

H&R Block, Inc.; Niles (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block in Ohio is seeking a Seasonal Tax Associate to help clients gather information, prepare tax returns, and answer questions with day-one training and support. This in-person role offers a competitive hourly rate and opportunities to grow as tax knowledge increases.

You will meet with clients to collect data, prepare returns, and explain tax information clearly. The role emphasizes client service, problem solving, and teamwork, with hours ranging 15–40 per week during peak season and

Qualifications

• Completion of the H&R Block Income Tax Course 1.
• Experience interacting with customers in a service environment.
• Strong communication and ability to explain information clearly.
• Comfort using AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and tax data.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and products to offer.
• Address questions or unique situations with guidance and resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

Digital tools

Tax Course 1

Education

High school diploma or GED

Bachelor’s degree in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block in Ohio is seeking a Seasonal Tax Associate to help clients gather information, prepare tax returns, and answer questions with day-one training and support. This in-person role offers a competitive hourly rate and opportunities to grow as tax knowledge increases.

You will meet with clients to collect data, prepare returns, and explain tax information clearly. The role emphasizes client service, problem solving, and teamwork, with hours ranging 15–40 per week during peak season and