Seasonal Tax Associate — In-Person Client Tax Prep

H&R Block, Inc.; Brooklyn (OH); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local tax office in Ohio. You’ll gather information, prepare tax returns, and answer questions with training and support from day one.

The role focuses on client service and building relationships while offering a competitive hourly rate. Candidates should have strong communication and problem-solving skills, the ability to explain tax details clearly, and comfort using digital tools including AI-based assistants.

Qualifications

• Successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment not required for initial hire.
• Experience interacting with customers in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem-solving

Attention to detail

Digital tools

Team collaboration

Education

High school diploma / GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local tax office in Ohio. You’ll gather information, prepare tax returns, and answer questions with training and support from day one.

The role focuses on client service and building relationships while offering a competitive hourly rate. Candidates should have strong communication and problem-solving skills, the ability to explain tax details clearly, and comfort using digital tools including AI-based assistants.