Seasonal Tax Associate - Client Services & Training

H&R Block, Inc.; Sherwood Forest (TN); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Competitive hourly rate

In-person at local office

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to join a local tax office in Tennessee. You’ll meet with clients, gather information, and prepare tax returns with day-one support and training.

No prior tax experience is required, and you’ll learn while helping clients understand their tax situation. Hours range from 15–35 per week, with potential up to 40 during peak periods, and you’ll work in person at the local office.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Client service orientation

Communication skills

Problem solving

Digital tools proficiency

Education

High school diploma or equivalent

Bachelor’s degree in accounting or finance

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to join a local tax office in Tennessee. You’ll meet with clients, gather information, and prepare tax returns with day-one support and training.

No prior tax experience is required, and you’ll learn while helping clients understand their tax situation. Hours range from 15–35 per week, with potential up to 40 during peak periods, and you’ll work in person at the local office.