Seasonal Tax Associate — Client Services & Training

H&R Block, Inc.; Northville (MI); On-site; USD 2,066,000 - 3,444,000; Part time

Job summary

H&R Block, Inc. in Michigan is seeking a Seasonal Tax Associate to join a local tax office. You’ll meet with clients, gather information, prepare returns, and answer questions with training and support from day one.

This in-person role offers an hourly rate with opportunities to increase earnings as tax knowledge grows and you build client relationships. Strong communication and customer service skills are essential, along with the ability to learn tax software.

Qualifications

• Experience in a service-oriented environment
• Strong communication and ability to explain information clearly
• Problem-solving and information-organizing skills
• Comfort using digital tools and systems including AI-based tools
• High school diploma or GED or equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations to clients
• Identify tax savings opportunities and recommend relevant products and services
• Address client questions and unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork and client-first approach

Skills

Customer service experience

Communication skills

Problem-solving

Ability to learn tax software

Education

High school diploma or equivalent

Bachelor's degree in accounting/finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. in Michigan is seeking a Seasonal Tax Associate to join a local tax office. You’ll meet with clients, gather information, prepare returns, and answer questions with training and support from day one.

This in-person role offers an hourly rate with opportunities to increase earnings as tax knowledge grows and you build client relationships. Strong communication and customer service skills are essential, along with the ability to learn tax software.