Seasonal Tax Associate — Client-Focused & Skill-Building

H&R Block, Inc.; Roseville (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office in Michigan. You’ll start with training and assist clients with gathering information, preparing returns, and answering questions while building relationships.

No prior tax experience is required; success comes from strong customer service and effective communication. You’ll earn an hourly rate with opportunities to grow your knowledge during peak tax season.

Qualifications

• Completion of the H&R Block Income Tax Course 1.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Strong communication

Client service

Problem-solving

Digital tools (AI)

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office in Michigan. You’ll start with training and assist clients with gathering information, preparing returns, and answering questions while building relationships.

No prior tax experience is required; success comes from strong customer service and effective communication. You’ll earn an hourly rate with opportunities to grow your knowledge during peak tax season.