Seasonal Tax Associate — Client Services Pro

H&R Block, Inc.; Okemos (MI); On-site; USD 18,000 - 26,000; Full time

Job summary

H&R Block, Inc. is hiring a seasonal Tax Associate in Michigan. You will work with clients to gather information, prepare returns, and answer questions with training and support from day one.

This in-person role offers an hourly rate with opportunities to increase earnings as you grow tax knowledge. No prior tax experience is required, and you’ll join a supportive team. Required qualifications include completion of the H&R Block Income Tax Course, customer service experience, and strong

Qualifications

• High school diploma or equivalent required.
• Completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service environment.
• Strong communication and ability to explain information clearly.
• Comfort using digital tools including AI tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend products/services.
• Apply problem-solving skills to address questions or unique situations with guidance.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

AI tools familiarity

Education

High school diploma / GED

Bachelor’s degree in accounting / finance

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is hiring a seasonal Tax Associate in Michigan. You will work with clients to gather information, prepare returns, and answer questions with training and support from day one.

This in-person role offers an hourly rate with opportunities to increase earnings as you grow tax knowledge. No prior tax experience is required, and you’ll join a supportive team. Required qualifications include completion of the H&R Block Income Tax Course, customer service experience, and strong