Seasonal Tax Associate — Client-Focused & Training-Driven

H&R Block, Inc.; Utica (MI); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block, Inc. in Michigan is seeking a Seasonal Tax Associate to begin a career in tax and client services with training from day one. You’ll work with clients to gather information, prepare tax returns, and answer questions while building valuable skills and relationships.

This in-person role offers a competitive hourly rate with opportunities to increase earnings as you build tax knowledge, with availability for evenings and weekends during peak periods.

Qualifications

• Successful completion of the H&R Block Income Tax Course 1.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Communication skills

Customer service

Problem-solving

Teamwork

Digital tools

Education

High school diploma

Bachelor's degree

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. in Michigan is seeking a Seasonal Tax Associate to begin a career in tax and client services with training from day one. You’ll work with clients to gather information, prepare tax returns, and answer questions while building valuable skills and relationships.

This in-person role offers a competitive hourly rate with opportunities to increase earnings as you build tax knowledge, with availability for evenings and weekends during peak periods.