Seasonal Tax Associate: Client Service & Training

H&R Block; Westminster (CO); On-site; USD 22,000 - 26,000; Full time

Job summary

H&R Block in Aurora, CO is seeking a seasonal Tax Associate to work in person at a local tax office. You’ll meet with clients, gather information, prepare tax returns, and answer questions with training and support from day one. No prior tax experience required as you build skills and client relationships.

You’ll earn a competitive hourly rate, with opportunities to increase earnings as you build tax knowledge and grow in the role throughout peak periods.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Communication skills

Problem-solving

Customer service experience

Digital tools familiarity

Education

High school diploma or GED

Tools

Copilot

ChatGPT

Job description

H&R Block in Aurora, CO is seeking a seasonal Tax Associate to work in person at a local tax office. You’ll meet with clients, gather information, prepare tax returns, and answer questions with training and support from day one. No prior tax experience required as you build skills and client relationships.

You’ll earn a competitive hourly rate, with opportunities to increase earnings as you build tax knowledge and grow in the role throughout peak periods.