Seasonal Tax Associate: Client Service & Prep

H&R Block, Inc.; Gig Harbor (WA); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Training provided

Seasonal employment

Competitive hourly rate

Job summary

H&R Block, Inc. seeks a seasonal Tax Associate in Gig Harbor, WA to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with training from experienced teammates.

No previous tax experience required; with day-one training and support, you’ll build client relationships, learn tax concepts, and grow earnings through the hourly pay and peak-period opportunities.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication skills

Problem solving

AI tools familiarity

Education

High school diploma / GED

Bachelor’s degree in accounting or finance

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. seeks a seasonal Tax Associate in Gig Harbor, WA to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with training from experienced teammates.

No previous tax experience required; with day-one training and support, you’ll build client relationships, learn tax concepts, and grow earnings through the hourly pay and peak-period opportunities.