Seasonal Tax Associate — In-Office Client Services

H&R Block, Inc.; Seattle (WA); On-site; USD 24,000 - 32,000; Full time

Job summary

H&R Block, Inc. in Seattle is hiring a Seasonal Tax Associate to work with clients, gather information, and prepare tax returns under guided training. No prior tax experience required, and you will earn a competitive hourly rate as you build knowledge and client relationships.

This role is in-person at a local tax office. You will meet clients, explain tax information clearly, spot savings opportunities, and support office priorities through teamwork during tax season.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Strong communication

Problem-solving

Digital tools familiarity

Education

High school diploma / GED

Job description

H&R Block, Inc. in Seattle is hiring a Seasonal Tax Associate to work with clients, gather information, and prepare tax returns under guided training. No prior tax experience required, and you will earn a competitive hourly rate as you build knowledge and client relationships.

This role is in-person at a local tax office. You will meet clients, explain tax information clearly, spot savings opportunities, and support office priorities through teamwork during tax season.