Seasonal Tax Associate: Client Help & Training Included

H&R Block, Inc.; Silverdale (WA); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block in Washington state is seeking a seasonal Tax Associate to join a local tax office. You will meet with clients to gather information, prepare tax returns with training, and answer questions while building strong client relationships. This in-person role starts with training and support from experienced teammates.

This position offers an hourly rate with opportunities to earn more as tax knowledge grows, and requires availability for evenings and weekends during peak periods.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills and ability to explain information clearly.
• Problem-solving skills and ability to organize information.
• Familiarity with digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Strong communication

Problem-solving

Digital literacy

Education

High school diploma or GED

Bachelor's degree in accounting/finance or related field

Tools

Copilot

ChatGPT

Job description

H&R Block in Washington state is seeking a seasonal Tax Associate to join a local tax office. You will meet with clients to gather information, prepare tax returns with training, and answer questions while building strong client relationships. This in-person role starts with training and support from experienced teammates.

This position offers an hourly rate with opportunities to earn more as tax knowledge grows, and requires availability for evenings and weekends during peak periods.