Seasonal Tax Associate: Client-Focused, Training Provided

H&R Block, Inc.; Radcliff (KY); On-site; USD 17,000 - 28,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate to join a local tax office in person. You’ll work with clients to gather information, prepare returns, and answer questions with training and support from day one.

No prior tax experience required; compensation is hourly with opportunities to increase earnings as you build knowledge. This role emphasizes client service, accuracy, and a team‑oriented, high‑performing culture.

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Strong communication skills

Problem solving

Education

High school diploma / GED/ equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate to join a local tax office in person. You’ll work with clients to gather information, prepare returns, and answer questions with training and support from day one.

No prior tax experience required; compensation is hourly with opportunities to increase earnings as you build knowledge. This role emphasizes client service, accuracy, and a team‑oriented, high‑performing culture.