Seasonal Tax Associate: Client-Focused & Training-Driven

H&R Block, Inc.; Council Bluffs (IA); On-site; USD 22,000 - 33,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local tax office. You will gather client information, prepare tax returns with guidance, and explain tax concepts clearly while building strong client relationships.

No prior tax experience is required as training and support are provided from day one. Earn competitive hourly pay with opportunities to increase earnings as you gain knowledge during tax season.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or client-facing roles preferred.
• Strong communication and ability to explain information clearly.
• Excellent problem-solving and information-organizing skills.
• Comfort using digital tools including AI-based assistants like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide client-friendly recommendations.
• Identify tax savings opportunities and appropriate products/services.
• Address questions using problem-solving and available resources.
• Build strong client relationships and support office priorities.

Skills

Customer service

Communication

Problem-solving

Digital tools aptitude

Education

High school diploma / GED

Bachelor’s degree in accounting or finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local tax office. You will gather client information, prepare tax returns with guidance, and explain tax concepts clearly while building strong client relationships.

No prior tax experience is required as training and support are provided from day one. Earn competitive hourly pay with opportunities to increase earnings as you gain knowledge during tax season.