Seasonal Tax Associate - Client-Focused, Training Included

H&R Block; Westland (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office in Michigan. You’ll meet with clients, gather information, and prepare tax returns with support from experienced teammates. The role offers an hourly wage with potential for increased earnings as tax knowledge grows and responsibilities expand.

No prior tax experience required; training begins on day one. Availability for evenings and weekend shifts during tax season is valued to help clients efficiently and

Qualifications

• Successful completion of the H&R Block Income Tax Course1
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Strong communication

Problem solving

Digital tools familiarity

Education

High school diploma / GED

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office in Michigan. You’ll meet with clients, gather information, and prepare tax returns with support from experienced teammates. The role offers an hourly wage with potential for increased earnings as tax knowledge grows and responsibilities expand.

No prior tax experience required; training begins on day one. Availability for evenings and weekend shifts during tax season is valued to help clients efficiently and