Seasonal Tax Associate: Train, Help Clients, Grow

H&R Block; Ionia (MI); On-site; USD 17,000 - 30,000; Part time

Job summary

H&R Block is seeking a Seasonal Tax Associate to work in-person at a local tax office in Michigan. You will meet with clients to gather information, prepare tax returns with guidance, and explain tax concepts in a simple way while identifying potential savings opportunities.

No prior tax experience is required, as training and support are provided. The role offers an hourly wage with opportunities to increase earnings as tax knowledge grows, and requires dedication to client service during peak

Qualifications

• Experience interacting with customers in a service environment.
• Strong communication, including explaining information clearly and asking questions to understand needs.
• Problem-solving: organizing information and identifying solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• Successful completion of the H&R Block Income Tax Course.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations clients can understand.
• Identify tax savings opportunities and recommend related products/services.
• Apply problem-solving to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service experience

Strong communication

Problem-solving

AI tools familiarity

Digital literacy

Education

High school diploma / GED

Bachelor’s degree in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate to work in-person at a local tax office in Michigan. You will meet with clients to gather information, prepare tax returns with guidance, and explain tax concepts in a simple way while identifying potential savings opportunities.

No prior tax experience is required, as training and support are provided. The role offers an hourly wage with opportunities to increase earnings as tax knowledge grows, and requires dedication to client service during peak