Seasonal Tax Associate - Client-Focused & Training-Driven

H&R Block, Inc.; East Grand Rapids (MI); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Competitive hourly rate

Training and support from experienced

In-person at local tax office

Job summary

H&R Block in Michigan is hiring a Seasonal Tax Associate to join our in-person tax office. You’ll meet clients, gather information, and prepare returns with training from experienced teammates.

No prior tax experience required; you’ll earn a competitive hourly rate and have opportunities to increase earnings as you grow tax knowledge. Evening/weekend availability may be required during peak periods.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Communication

Customer service

Problem solving

Digital tools (Copilot, ChatGPT)

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting or related field

Tools

Copilot & ChatGPT

Job description

H&R Block in Michigan is hiring a Seasonal Tax Associate to join our in-person tax office. You’ll meet clients, gather information, and prepare returns with training from experienced teammates.

No prior tax experience required; you’ll earn a competitive hourly rate and have opportunities to increase earnings as you grow tax knowledge. Evening/weekend availability may be required during peak periods.