Seasonal Tax Associate - Client-Focused, Training Included

H&R Block; Pulaski (TN); On-site; USD 1,929,000 - 3,031,000; Full time

Job summary

H&R Block is hiring a Seasonal Tax Associate to meet with clients, gather tax information, and prepare tax returns under guidance. You’ll learn on the job, gain tax knowledge, and grow with supportive teammates.

The role emphasizes client service, clear explanations of tax concepts, and identifying savings opportunities. It’s an in-person position at a local H&R Block office, with potential for higher earnings as knowledge grows.

Qualifications

• Experience interacting with customers in a service-oriented environment.
• Clear communication and ability to explain information to clients.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend relevant products and services.
• Address questions or unique situations with guidance and resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service experience

Strong communication

Problem-solving

AI tools familiarity

Education

High school diploma / GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a Seasonal Tax Associate to meet with clients, gather tax information, and prepare tax returns under guidance. You’ll learn on the job, gain tax knowledge, and grow with supportive teammates.

The role emphasizes client service, clear explanations of tax concepts, and identifying savings opportunities. It’s an in-person position at a local H&R Block office, with potential for higher earnings as knowledge grows.