Seasonal Tax Associate: Client-Focused with Training

H&R Block; Candler (NC); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office. You’ll gather client information, prepare returns with support from teammates, and explain tax concepts clearly.

You’ll identify tax savings opportunities and support office priorities through teamwork and a client-first approach. Training is provided from day one, with opportunities to increase earnings as tax knowledge grows and hours peak during tax season.

Qualifications

• Completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Teamwork

Digital tools usage (AI)

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office. You’ll gather client information, prepare returns with support from teammates, and explain tax concepts clearly.

You’ll identify tax savings opportunities and support office priorities through teamwork and a client-first approach. Training is provided from day one, with opportunities to increase earnings as tax knowledge grows and hours peak during tax season.