Seasonal Tax Associate — Client-Focused & Training-Driven

H&R Block, Inc.; Oakland (WV); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block in a local tax office is seeking a seasonal Tax Associate to begin a career in tax and client services. No prior tax experience required; with training and support from day one, you'll work directly with clients to gather information, prepare returns, and answer questions while building valuable skills and relationships.

This in-person role offers an hourly rate with opportunities to grow knowledge.

Qualifications

• Successful completion of the H&R Block Income Tax Course 1.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills and ability to explain information clearly.
• Problem-solving skills including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service

Communication skills

Problem solving

Digital tools awareness

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block in a local tax office is seeking a seasonal Tax Associate to begin a career in tax and client services. No prior tax experience required; with training and support from day one, you'll work directly with clients to gather information, prepare returns, and answer questions while building valuable skills and relationships.

This in-person role offers an hourly rate with opportunities to grow knowledge.