Seasonal Tax Associate — Client-Focused & Training-Driven

H&R Block; Owensboro (KY); On-site; USD 17,000 - 28,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to work in person at a local tax office. You’ll begin a career in tax and client services with training and support from day one, gathering client information, preparing returns, and answering questions.

You’ll earn a competitive hourly rate and can grow your knowledge and earnings as you progress. No prior tax experience is required; this is an in-person role with opportunities to learn and advance during tax season, while building strong client

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Adaptability

Digital tools familiarity

Education

High school diploma / GED

Completion of H&R Block Income Tax Course

Tools

Copilot / ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to work in person at a local tax office. You’ll begin a career in tax and client services with training and support from day one, gathering client information, preparing returns, and answering questions.

You’ll earn a competitive hourly rate and can grow your knowledge and earnings as you progress. No prior tax experience is required; this is an in-person role with opportunities to learn and advance during tax season, while building strong client