Seasonal Tax Associate: Client-Focused & Training-Driven

H&R Block, Inc.; Clinton (TN); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Training provided

Job summary

H&R Block in Clinton, TN is seeking a seasonal Tax Associate to gather client information, prepare tax returns, and answer questions. Training and support from day one help you grow tax knowledge while building client relationships.

This in-person role offers an hourly rate with opportunities to increase earnings during tax season. You’ll work with clients to identify savings opportunities, explain tax concepts, and provide service with a client-first mindset.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools

Needs assessment

Education

High School Diploma / GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block in Clinton, TN is seeking a seasonal Tax Associate to gather client information, prepare tax returns, and answer questions. Training and support from day one help you grow tax knowledge while building client relationships.

This in-person role offers an hourly rate with opportunities to increase earnings during tax season. You’ll work with clients to identify savings opportunities, explain tax concepts, and provide service with a client-first mindset.