Seasonal Tax Associate: Client-Focused & Training Provided

H&R Block, Inc.; Bristol (TN); On-site; USD 22,000 - 30,000; Full time

Job summary

H&R Block in Bristol, TN is seeking a seasonal Tax Associate to work directly with clients to gather information, prepare tax returns, and answer questions. No prior tax experience required, as training and support are provided from day one.

You’ll earn a competitive hourly rate, with opportunities to increase earnings as you build tax knowledge and grow in the role. This in-person position at a local H&R Block office offers teamwork and client service focus.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service-oriented environment.
• Strong communication and ability to explain information clearly.
• Problem-solving and organizing information.
• Comfort with AI-based digital tools.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Strong communication

Problem-solving

Digital tools aptitude

Teamwork

Education

High school diploma / GED

H&R Block Income Tax Course

Tools

Copilot

ChatGPT

Job description

H&R Block in Bristol, TN is seeking a seasonal Tax Associate to work directly with clients to gather information, prepare tax returns, and answer questions. No prior tax experience required, as training and support are provided from day one.

You’ll earn a competitive hourly rate, with opportunities to increase earnings as you build tax knowledge and grow in the role. This in-person position at a local H&R Block office offers teamwork and client service focus.