Seasonal Tax Associate — Client‑Focused & Training

H&R Block, Inc.; Piedmont (AL); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to greet clients, gather information, and prepare tax returns with on-the-job training. You will explain tax concepts clearly and identify potential savings opportunities while supporting your teammates and delivering exceptional client service.

This in-person role offers an hourly pay structure with opportunities to increase earnings as tax knowledge grows, and requires availability during peak tax season to support evenings and weekends as needed.

Qualifications

• Experience in customer-facing or service environments.
• Strong communication and ability to explain information clearly.
• Problem-solving skills and ability to organize information.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service experience

Strong communication

Problem solving

Digital tools fluency

Client service mindset

Education

High school diploma / GED

Bachelor's degree in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to greet clients, gather information, and prepare tax returns with on-the-job training. You will explain tax concepts clearly and identify potential savings opportunities while supporting your teammates and delivering exceptional client service.

This in-person role offers an hourly pay structure with opportunities to increase earnings as tax knowledge grows, and requires availability during peak tax season to support evenings and weekends as needed.