Seasonal Tax Associate: Client‑Focused Tax Prep

H&R Block, Inc.; Urbandale (IA); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block, Inc. in Des Moines, IA is seeking a seasonal Tax Associate to work in-person with clients, gather information, and prepare tax returns. You will learn on the job with guidance from experienced teammates and earn a competitive hourly rate.

The role emphasizes client service, clear communication, problem solving, and teamwork, with opportunities to grow tax knowledge during peak season.

Qualifications

• Experience in a service-oriented environment or with customers.
• Strong communication skills and the ability to explain information clearly.
• Problem-solving abilities and aptitude for organizing information.
• Familiarity with digital tools, including AI-based assistants.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare tax returns with training and support from teammates.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and relevant products/services.
• Address client questions and use available resources to resolve issues.
• Build client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

Digital literacy

Education

High school diploma or GED

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. in Des Moines, IA is seeking a seasonal Tax Associate to work in-person with clients, gather information, and prepare tax returns. You will learn on the job with guidance from experienced teammates and earn a competitive hourly rate.

The role emphasizes client service, clear communication, problem solving, and teamwork, with opportunities to grow tax knowledge during peak season.