Seasonal Tax Associate: Client-Focused Tax Prep & Advice

H&R Block; Johnston (IA); On-site; USD 17,000 - 28,000; Part time

Job summary

H&R Block in Johnston, IA is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients to gather information, prepare tax returns with support from experienced teammates, and explain tax concepts clearly while recommending solutions.

No prior tax experience required. You’ll receive training, build client relationships, and earn an hourly rate with opportunities to increase earnings as you gain knowledge during peak tax season.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service environment.
• Strong communication and ability to explain information clearly.
• Problem-solving skills and ability to identify solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma / GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

AI tools usage

High school diploma / GED

Education

Bachelor’s degree in accounting, finance, or related field

High school diploma / GED or equivalent

Tools

Copilot

ChatGPT

Job description

H&R Block in Johnston, IA is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients to gather information, prepare tax returns with support from experienced teammates, and explain tax concepts clearly while recommending solutions.

No prior tax experience required. You’ll receive training, build client relationships, and earn an hourly rate with opportunities to increase earnings as you gain knowledge during peak tax season.