Seasonal Tax Associate: Build Client Relationships

H&R Block, Inc.; West Des Moines (IA); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block is seeking a Seasonal Tax Associate in Iowa, West Des Moines. You will meet with clients, gather tax information, and prepare tax returns with guidance from experienced teammates. No prior tax experience is required, and you will earn an hourly rate with opportunities to grow as you learn.

This in-person role supports client service and tax knowledge development at a local tax office. Responsibilities include identifying tax savings opportunities, explaining tax information clearly,

Qualifications

• Successful completion of H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service‑oriented environment.
• Strong communication skills; ability to explain information clearly and ask questions to understand needs.
• Strong problem‑solving with ability to organize information and identify solutions.
• Comfort using digital tools and AI‑based tools such as Copilot and ChatGPT.
• High school diploma or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Tax knowledge basics

Customer service

Communication

Problem solving

Digital tools (Copilot, ChatGPT)

High school diploma

Education

High school diploma or equivalent

Bachelor's degree in accounting/finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate in Iowa, West Des Moines. You will meet with clients, gather tax information, and prepare tax returns with guidance from experienced teammates. No prior tax experience is required, and you will earn an hourly rate with opportunities to grow as you learn.

This in-person role supports client service and tax knowledge development at a local tax office. Responsibilities include identifying tax savings opportunities, explaining tax information clearly,