Seasonal Tax Associate — Client-Focused, In-Person Training

H&R Block, Inc.; Des Moines (IA); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to join a local tax office in Des Moines, IA. You will work directly with clients to gather information, prepare tax returns, and answer questions with training and support from day one.

This in-person role offers a competitive hourly rate and opportunities to grow tax knowledge and earnings during peak periods. No prior tax experience is required; intensive onboarding and ongoing coaching help you build client relationships and develop strong tax

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Strong communication

Problem-solving

AI tools familiarity

High school diploma

Education

High school diploma / GED/ equivalent

Job description

H&R Block is seeking a seasonal Tax Associate to join a local tax office in Des Moines, IA. You will work directly with clients to gather information, prepare tax returns, and answer questions with training and support from day one.

This in-person role offers a competitive hourly rate and opportunities to grow tax knowledge and earnings during peak periods. No prior tax experience is required; intensive onboarding and ongoing coaching help you build client relationships and develop strong tax