Seasonal Tax Associate — Learn, Help Clients, Earn More

H&R Block; Pella (IA); On-site; USD 22,000 - 30,000; Full time

Job summary

H&R Block in Des Moines, IA is seeking a seasonal Tax Associate to join our tax office team. You’ll meet with clients, gather information, and begin preparing returns with training from experienced teammates.

No prior tax experience required; you’ll learn on the job, explain tax information clearly, identify savings opportunities, and build strong client relationships through teamwork.

This in-person role offers an hourly rate with opportunities to grow knowledge and earnings during tax season.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Copilot/ChatGPT

Education

High school diploma

Tools

Copilot

ChatGPT

Job description

H&R Block in Des Moines, IA is seeking a seasonal Tax Associate to join our tax office team. You’ll meet with clients, gather information, and begin preparing returns with training from experienced teammates.

No prior tax experience required; you’ll learn on the job, explain tax information clearly, identify savings opportunities, and build strong client relationships through teamwork.

This in-person role offers an hourly rate with opportunities to grow knowledge and earnings during tax season.