Seasonal Tax Associate - Client-Focused, In-Person Training

H&R Block, Inc.; Des Moines (IA); On-site; USD 22,000 - 33,000; Part time

Job summary

H&R Block is hiring a Seasonal Tax Associate in Des Moines, IA. You will meet with clients to gather tax information, prepare accurate returns, and explain tax concepts clearly. Training and ongoing support come from experienced teammates, with opportunities to grow knowledge and earnings during peak periods.

The role emphasizes client relationships, teamwork, and a client-first mindset, with in-person work at a local office and a competitive hourly rate.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem-solving

Tech-savvy

Teamwork

Education

High school diploma / GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a Seasonal Tax Associate in Des Moines, IA. You will meet with clients to gather tax information, prepare accurate returns, and explain tax concepts clearly. Training and ongoing support come from experienced teammates, with opportunities to grow knowledge and earnings during peak periods.

The role emphasizes client relationships, teamwork, and a client-first mindset, with in-person work at a local office and a competitive hourly rate.