Seasonal Tax Associate: Client-Focused Tax Prep

H&R Block; Rocky Mount (NC); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is hiring a seasonal Tax Associate for a local office in Rocky Mount. You will meet with clients, collect information, and prepare tax returns with guidance from experienced teammates, ensuring clarity in tax explanations and recommended options.

No prior tax experience is required; you will receive training and support while earning a competitive hourly rate and gaining valuable client service skills that help you grow in the role.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Clear communication

Problem solving

Digital tools (Copilot/ChatGPT)

Education

High school diploma / GED/ equivalent

Bachelor's degree in accounting/finance or related field

Job description

H&R Block is hiring a seasonal Tax Associate for a local office in Rocky Mount. You will meet with clients, collect information, and prepare tax returns with guidance from experienced teammates, ensuring clarity in tax explanations and recommended options.

No prior tax experience is required; you will receive training and support while earning a competitive hourly rate and gaining valuable client service skills that help you grow in the role.